Your information and Unlim Luck Casino: two separate contexts

Your personal information may be used by our team, companies in our group and business partners when they carry out their work. Access depends on the duties involved, including customer assistance, payments and fraud prevention.

Who handles information

Our management team or another company in our group may arrange processing, including through an outside provider. Staff whose roles require access include our Data Protection Officer, compliance staff, payment analysts and customer support.

Processing across countries

Providing our services may involve moving information between countries within the European Union and European Free Trade Association. Some processing providers may be located outside the European Economic Area.

Promotional messages

We may send offers by email or phone if you have not opted out. These messages can concern our services or those of partners, including game providers. To stop them, change your account preferences or contact [email protected].

Prize publicity

Accepting a contest prize or winnings gives permission for your name or nickname to appear in our advertising without an additional payment, except where the law prohibits this.

Children’s information

Our services are for adults. We do not knowingly gather personal information from children under 18 and remove such information. A parent or guardian who believes a child has supplied information can contact us.

Privacy enquiries

Questions about the handling of your information can be directed to our Data Protection Officer through [email protected].